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Architect: "So, what happens when the payment is processed but it fails for some reason?"
Mark in Order Processing: "Oh, if that happens I would just notify the customer to inform them that their payment has failed."
Architect: "Ok, so how would that interaction happen?"
Barbara in Customer Service: "Well, if the customer was stood in-front of me in the restaurant I could ask them to change their payment method. If they are ordering online, then I need them to know about the failure instantly so they can change their order, or at least know that they aren't going to be getting a pizza delivered."